FAQ-GLORIA MANOR

Q1：What are some recommended attractions near GLORIA MANOR?

GLORIA MANOR is located within Kenting National Park, close to Sheding Nature Park and Kenting National Forest Recreation Area, making it easy for guests to explore the region’s diverse forest ecosystems. Other popular attractions, including Kenting Main Street, South Bay, Chuanfan Rock, Longpan Park, Eluanbi, and Houbihu, are also within easy reach, offering opportunities to experience the distinctive landscapes and natural beauty of southern Taiwan. The hotel also offers a variety of local travel and ecological experiences, making it easy to plan your own Kenting journey. For more information, please visit Local Experiences > Explore Hengchun.

Q2：Can I earn or redeem Marriott Bonvoy points and Elite Night Credits when staying at GLORIA MANOR?

As a participating Marriott Bonvoy partner, GLORIA MANOR allows guests to earn Marriott Bonvoy points and Elite Night Credits when eligible stays are booked through designated official channels or Marriott’s official platforms. Marriott Bonvoy points may also be redeemed for eligible stays in accordance with Marriott Bonvoy terms and conditions, allowing guests to continue enjoying their membership benefits while traveling around the world.

Q3：What accessible and family-friendly facilities are available at the hotel?

GLORIA MANOR provides accessible pathways and convenient room layouts suitable for wheelchair and stroller access. For guests traveling with infants and young children, the hotel offers complimentary baby amenities, including cribs, bottle sterilizers, baby bathtubs, and bed rails. As supplies are limited, advance reservation is recommended when making your booking. The hotel also features a children’s playroom equipped with educational HABA toys from Germany, as well as an outdoor swimming pool with a children’s pool, providing a comfortable environment for both senior guests and children to relax and enjoy their stay.

Q4：Are pets allowed to stay or dine at the hotel?

To maintain a comfortable stay and dining environment for all guests, pets are not permitted in the hotel or restaurants, including dogs, cats, rodents, turtles, and other pets. Certified guide dogs are welcome. We appreciate your understanding.

Q5：Is wedding photography allowed at the hotel?

Wedding photography requires advance application and approval. For information regarding venue photography fees and related arrangements, please contact us at +886 8 886 3666.

Q6：Can non-hotel guests dine at MU RESTAURANT?

Yes. GLORIA MANOR welcomes non-staying guests at MU RESTAURANT, offering set breakfasts, light meals, afternoon tea, and dinner set menus. Advance reservations are recommended. Please contact +886 8 886 3666 ext. 1511 to make a reservation. Our culinary team can also accommodate special dietary requirements, including vegan and lacto-ovo vegetarian diets, as well as food allergies. Please inform us of any dietary requirements when making your reservation.

Q7：Where is GADUGADU Brunch located, and how can I get there?

GADUGADU Brunch is an off-site dining venue operated by GLORIA MANOR. It is located on the 6th floor of Guanhai Tower within Kenting National Forest Recreation Area, offering panoramic 360-degree views of the sea, including the Taiwan Strait, Bashi Channel, and Pacific Ocean. Non-hotel guests are required to drive to the entrance of Kenting National Forest Recreation Area. On-site outdoor parking is available, and an admission ticket is required to enter the recreation area. Hotel guests may take the hotel shuttle to the entrance of Kenting National Forest Recreation Area, purchase an admission ticket, and then enjoy a leisurely walk along the forest trail to Guanhai Tower. As seating is limited, advance reservations are strongly recommended via the inline system.

Q8：Can non-hotel guests use the outdoor swimming pool?

The outdoor swimming pool is exclusively for hotel guests. To maintain the quality of our services and the comfort of our guests, the pool is not available to non-staying guests, including guests visiting the hotel solely for dining. We appreciate your understanding.

Q9：Is there a dress code for the outdoor swimming pool?

For the comfort and safety of all guests, swimwear, swimming trunks, and swim caps are required when using the swimming pool. Children aged six and under are not required to wear a swim cap.

Q10：Does the hotel provide EV charging spaces?

The hotel parking area has six Noodoe EV charging stations. Upon arrival, please register with our service staff, who will assist with the allocation and scheduling of charging spaces. The hotel reserves the right to arrange and manage the use of the charging spaces. For applicable fees and further details, please refer to Getting Here.

Q11：Does the hotel provide a shuttle service to Taiwan High Speed Rail stations?

GLORIA MANOR provides scheduled shuttle service between THSR Zuoying Station and GLORIA MANOR from Friday through Monday each week. For applicable fees, schedules, and further details, please refer to Getting Here.

Q12：What should I do if my previously purchased accommodation voucher has expired?

All accommodation vouchers issued by the hotel are covered by a performance guarantee. Even after the promotional validity period has expired, the voucher may still be used toward room charges at its face value, equivalent to cash. For questions regarding accommodation vouchers, please contact +886 2 7721 6699 ext. 6616.